RETURNS AND REFUNDS
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If you are not satisfied with your order, you can exercise the right of withdrawal within 25 days of receiving the shipment.
Days are calculated from the proven delivery date.
The products must be returned intact.
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We are sure of the quality of our products, this is the reason that pushes us to offer the possibility of returning goods with a longer duration.
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Make an article
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Complete the request by filling out the form on the Contact page.
Once you have received the confirmation email, send the products to be returned to:
Revel X Milan - Via Trento 17 - 20013 Magenta (MI) - Italy
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The cost of shipping the return is charged to the customer. The responsibility for the delivery of the package lies with the customer.
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Return management
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You will be constantly updated by email and you can follow the progress of your request at any time.
The refund will be made based on the payment method used to complete the purchase no later than 30 days from the date of receipt of the return.
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Right to withdrawal
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If you are not satisfied with your order, you can exercise your right of withdrawal within 25 days from the receipt of the shipment (the days are calculated from the proven date of delivery).
The products must be returned intact and with the appropriate warranty seal applied to each item.
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Return an item
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Send us the request by filling the form that you can find in the Contact page.
Once you'll have received the confirmation mail, ship the products to be returned to:
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Revel X Milan - Via Trento 17 - 20013 Magenta (MI) - Italy
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The shipping cost of the return must be paid by the customer.
The responsibility of the package delivery is held upon the customer.
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Receipt and return management
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You will be constantly updated by email and you can follow the progress of your request at any time in your reserved area.
The refund will be based on the payment method you used to complete the purchase no later than 30 days from the date the returns have been received.